Jan. 5, 2023

Chatbot Startup Umni has already saved over 15,000 work hours for Clients

Chatbot Startup Umni has already saved over 15,000 work hours for Clients

Can you imagine working as a hotel GM, being exhausted after working a 16-hour shift and then getting a call from a customer asking to translate to the waiter “to not put onions on the pizza”?


Sounds horrific right? Well Elitza Stoilova, founder of ai chatbot startup Umni, felt the same way. 


After watching a YouTube video on chatbots, Elitza, with no technology background, began a journey of improving business operations for 40+ companies in the Bulgarian market. By developing and providing conversational ai chatbot software, she’s on a mission to save 1000s of hours for clients and businesses. 


In this chat we learn how she got a job in the Pacific American islands, getting burned out from working 14-hour days, her love for zumba, and of course, creating an ai chatbot startup.


Show highlights:


1:00 – tell me about love at first site (with chatbot)

3:40 – chatbot paralegals

4:40 – how did you get to the Pacific American islands?

7:15 – you speak Bulgarian and Russian, you’re hired

8:30 – working as an animator at a hotel

10:15 – I lived 3 months without water and power

11:38 – getting burned out working 14 hour days

14:15 – did you have to bootstrap to get your company off the ground?

18:10 – what obstacles did you have to overcome?

19:35 – what do customers enjoy about Umni?

20:25 – what does implementation look like?

21:50 – her dream is to display her chatbot physically inside her store

22:55 – a favorite hobby that you enjoy?



Do you wish to connect with our special guest?

Visit the Umni website: https://umni.bg


Tune in to every conversation about exciting European Startups and Innovators on Apple Podcasts, Spotify, and Amazon! Leave a rating and review so we can keep making amazing interviews!


Listening on a desktop & can’t see the links? Just search for Innovators Can Laugh in your favorite podcast player.


Connect with Eric:

Visit his website: https://innovatorscanlaugh.com



For the Innovators Can Laugh ne

Tune in to every conversation about exciting European Startups and Innovators on Apple Podcasts, Spotify, and Amazon! Leave a rating and review so we can keep making amazing interviews!

Listening on a desktop & can’t see the links? Just search for Innovators Can Laugh in your favorite podcast player.

Connect with Eric:
Visit his website: https://innovatorscanlaugh.com


For the Innovators Can Laugh newsletter in your inbox every week, subscribe at https://innovatorscanlaugh.substack.com

Past Guests:
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Past guests on Innovators Can Laugh include Yannik Veys, Ovi Negrean, Arnaud Belinga, Csaba Zajdó, Dagobert Renouf, Andrei Zinkevich, Viktorija Cijunskyte, Lukas Kaminskis, Pija Indriunaite, Monika Paule, PhD, Vytautas Zabulis, Leon van der Laan, Ieva Vaitkevičiūtė.
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